Privacy Policy
Effective Date: 09.06.2025
At Roche Building Services, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard the personal data you provide to us.
1. Who We Are
Roche Building Services is a bathroom renovation and home improvement business based in Wicklow, Ireland.
Phone: 087 7868664
2. What Information We Collect
We may collect and process the following types of personal data:
Name, phone number, and email address (when you contact us or request a quote)
Address or location (where relevant to job enquiries)
Any other information voluntarily provided through our website contact form, phone calls, or email correspondence
3. How We Use Your Information
We collect your information only to:
Respond to your enquiries
Provide quotes and carry out work as requested
Maintain records for accounting and customer service purposes
Comply with legal and regulatory requirements
We do not use your personal data for marketing purposes without your explicit consent and we never sell or share your data with third parties for commercial gain.
4. Lawful Basis for Processing
Under the GDPR, we rely on the following legal bases to process your personal data:
Contractual necessity: to provide the service you have requested
Legal obligation: to meet legal and tax obligations
Legitimate interests: to follow up with you on an enquiry or to maintain communication during a project
5. How We Store and Protect Your Data
We store all personal information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access. Data may be held in email, accounting software, or other secure systems required to operate our business.
We retain personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.
6. Your Rights
Under data protection law, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Object to or restrict certain types of processing
Lodge a complaint with the Data Protection Commission
7. Cookies and Website Use
Our website may use basic cookies to enhance functionality and improve performance. These do not store personally identifiable information unless voluntarily submitted (e.g. through the contact form). You can disable cookies via your browser settings if preferred.
8. Updates to This Policy
We may update this privacy policy from time to time to remain compliant with best practice and regulation. The latest version will always be available on our website.
If you have any questions about this policy or how we handle your data, please contact us directly at patrick@rochebuildingservices.ie or by phone on 087 7868664.